Director, Network Services

Overview Now is the time to join us and make a difference.
Be a relentless force for a world of longer, healthier lives.
Here at the American Heart Association, you matter and so does your career.
The American Heart Association has an excellent opportunity for a Director, Network Systems at our National Center office located in Dallas, TX.
The Director, Network Systems is responsible for providing leadership and both strategic and tactical management of the American Heart Association network inclusive of cloud, wide-area, and local networks.
Ensures reliable services are available to American Heart Association customers and service partners, staff, and the public in support of the American Heart Association’s mission.
Responsible for day-to-day design and implementation of networks and new network technologies and topologies in support of evolving business needs or security concerns.
Responsible for working closely with cross functional teams including the Cybersecurity Operations Team and the Server and Data Center Teams to accurately configure the networks and edge devices to respond to new security threats and to provide data in support of proactive security measures.
This position is responsible for asset tracking, budget management and forecasting, analyzing data and identifying trends for proactive and reactive positioning.
Finally, responsible for developing strategic and collaborative relationships with key vendors, BT leadership, technical staff, and American Heart Association leadership throughout the organization.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations.
To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
\#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values.
Discover why you will Be Seen.
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Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at heart.
org.
Responsibilities Supervises local and remote Network Engineers, setting long-term goals and short-term priorities to ensure accurate service delivery for Association critical apps.
Implement network security measures, including firewalls, intrusion detection systems, and access controls.
Ensure compliance with relevant regulations and industry standards (e.
g.
, GDPR, HIPAA, PCI DSS.
Design network architecture for cloud environments (Azure, AWS currently) with integration into security services and on-premises networks.
Ensure network designs are documented and meet performance, security, and reliability requirements.
Handles service delivery, planning for maintenance, service level agreement metrics, and service catalog.
Plans for network growth, scalability, and future technology adoption.
Leads team training, cross-training, documentation, and skills elevation.
Develop a collaborative and high-performance team culture.
Budgeting, spend tracking, invoice reconciliation, prepay accounting, renewal management.
Craft or improve processes, policies and procedures and other department materials.
Generate reports on network performance, uptime, and security compliance.
Identifies and implements ways to reduce costs by improving processes or finding better solutions.
Develop and maintain network disaster recovery and business continuity plans.
Test and update disaster recovery plans regularly Want to help get your resume to the top? Take a look at the experience we require: Qualifications 8 to 12 years of relevant job experience Network configuration and performance optimization Network architecture and planning Cloud network deployment & maintenance Cybersecurity operational & compliance experience Team leadership and development Budget and Resource Management Preferred Qualifications Experience with Zero Trust implementation Experience with SOC 2 audits on network security control and compliance.
Experience with Software Defined Networking (SDN) Compensation & Benefits The American Heart Association invests in its people.
Here are the main components of our total rewards package.
Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary.
That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs; this position is incentive eligible based on achieving certain targets.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.
HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.
The number of days will increase based on seniority level.
You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees.
This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life.
As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.
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EOE/Protected Veterans/Persons with Disabilities \#AHAIND2, #LI-Remote Join our Talent Community! Join our Talent Community to receive updates on new opportunities and future events.
Location US-TX-Dallas Posted Date 2 months ago (9/22/2023 3:35 PM) Requisition ID 2023-11003 Job Category Information Technology Additional Locations Diversity Distribution US - Top 57 Position Type Full Time Location: KY-Lexington