*Job description*
*Job Summary*
Entry level management position that assists in the daily operations of the Restaurant + Bar.
Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises the restaurant and bar, where applicable.
Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget.
Accountable to ensure standards and legal obligations are followed.
*Core Work Activities*
_*Assisting in Management of Restaurant Team*_
* Handles employee questions and concerns.
* Monitors employees to ensure performance expectations are met.
* Provides feedback to employees based on observation of service behaviors.
* Assists in supervising daily shift operations.
* Supervises restaurant and all related areas in the absence of the Food and Beverage Outlets Manager
* Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
_*Conducting Day-to-Day Restaurant Operations*_
* Ensures all employees have proper supplies, equipment and uniforms.
* Communicates to Chef and Food and Beverage Outlets Manager any issues regarding food quality and service levels.
* Assists in ensuring compliance with all restaurant policies, standards and procedures.
* Monitors alcohol beverage service in compliance with local laws.
* Assists in achieving or exceeding budgeted goals.
* Performs all duties of restaurant employees and related departments as necessary.
* Opens and closes restaurant shifts.
_*Providing Exceptional Customer Service*_
* Interacts with guests to obtain feedback on product quality and service levels.
* Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
* Encourages employees to provide excellent customer service within guidelines.
* Handles guest problems and complaints, seeking assistance from supervisor as necessary.
* Strives to improve service performance.
* Sets a positive example for guest relations.
* Assists in the review of comment cards and guest satisfaction results with employees.
_*Additional Responsibilities*_
* Provides information to supervisors, co-workers, and team by telephone, in written form, e-mail, or in person.
* Analyzes information and evaluating results to choose the best solution and solve problems.
* Assists servers and hosts on the floor during meal periods and high demand times.
* Recognizes good quality products and presentations.
* Supervises daily shift operations in absence of Food and Beverage Outlets Manager.
* Oversees the financial aspects of the department including purchasing and payment of invoices.
_*Performs other duties as assigned and needed.
*_
Job Type: Full-time
Salary: From $45,000.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Restaurant type:
* Casual dining restaurant
Shift:
* 10 hour shift
* 8 hour shift
* Evening shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person
Job Type: Full-time
Pay: From $45,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 1 year
* 2 years
Restaurant type:
* Bar
* Casual dining restaurant
Shift:
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Ability to Relocate:
* Lexington, KY 40507: Relocate before starting work (Required)
Work Location: In person
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