Financial Aid Administrative Asst

Position Title: Financial Aid Administrative Assistant Department: Financial Aid FLSA Classification: Non-exempt; part time (15 hrs/week) Reports To: Director of Financial Aid Wage: $12.
00 per hour Position Summary: Provides administrative support to the Financial Aid Office and serves as the first person of contact for Enrollment Management and Student Services (EMT) while congruently creating a welcoming environment consistent with quality customer service.
Essential Functions Welcome on-site guest(s), personnel, and faculty to determine nature of business.
Responsible for switchboard’s main phone line and directing calls to appropriate staff.
Answers basic questions and directs department-specific questions to appropriate personnel.
Codes conference checks for deposit to student accounts.
Prints ISIR’s from Campus Nexus.
Updates web page/outside scholarship page on Connect.
Delegates tasks to student worker(s).
Other duties as assigned by Director.
Knowledge, Skills and Minimum Qualifications: Strong customer service focus, primarily positive attitude and ability to connect with others.
Excellent written and oral communication skills.
Adequate knowledge of Microsoft programs, particularly Microsoft Word and Excel.
Ability to multi-task and prioritize workload.