*System Deployment Engineer – *
The CentrAlert System Deployment Specialist is responsible for setup, testing, and deployment of the CentrAlert CDAC software and hardware suite for customers around the world.
The CentrAlert CDAC can run on a single machine or on distributed systems.
The System Deployment Specialist must therefore have a full understanding of a multitude of network protocols, security settings, credentialing, and architectures.
The System Deployment Specialist works with in the Operations Department but provides full support to Sales and Development.
The System Deployment Specialist also supports internal systems
*Responsibilities and Duties include:*
1) Supporting the test lab configuration to ensure constant readiness
2) Pre-testing software modules in the lab at the direction of the SDET
3) Configuring Desktop, Server, and Mobile Laptops with CentrAlert CDAC
4) Preparing test plans and build sheets for customer systems
5) Travel to customer locations as needed for installation, training, and support
6) Maintaining and developing system application notes, technical procedures, errata sheets, and other internal/external system documentation
7) Supporting SIP gateways and VOIP integration testing
8) Supporting Cloud based efforts and managing services
9) Supporting internal network systems to maintain operations, backups, web demo server, and other internal machines (i.
e.
printers, desktops, laptops, remote connections, firewalls, routers, etc.
)
10) Provide other support as needed and assigned by Supervisor
*Experience:* Requirements: 3+ years of experience in network hardware, software, DNS, HTTP, SSL, SMTP/POP, SMPP, IM, NAT, TCP/IP, UDP, Security techniques, SIP/VOIP applications.
Field experience in network mapping, design, installation, and maintenance.
Excellent troubleshooting skills and techniques.
Mid to Expert level in Microsoft OS, Active Directory, Group Policies.
Certifications or evidence of proper training a plus.
Must be able to work independently and understand the importance of proper communications and customer service.
Understanding of basic electronics and electronic tools (i.
e volt-ohm meters, service monitors, oscilloscopes, etc.
).
Interested candidates must send resume and cover letter.
Work Remotely
* No
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
* On call
Education:
* Bachelor's (Required)
Willingness to travel:
* 25% (Required)
Work Location: In person
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